Privacy & Data Processing Policy

This Privacy Policy explains how KIDDYHOP (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website.

1. Information We Collect

We may collect the following types of personal data:

• Full name
• Email address
• Shipping address
• Phone number
• Order details
• IP address and browser/device data

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your customer service queries
• Improve our website experience
• Comply with legal obligations

3. Legal Basis

We process personal data under GDPR based on:

• Consent (e.g., marketing)
• Contractual necessity (e.g., fulfilling an order)
• Legal obligations (e.g., accounting)

4. Data Sharing

We only share your data with:

• Third-party suppliers (to fulfill orders)
• Payment processors like PayPal
• Delivery couriers
• Legal authorities when required

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by law (e.g., tax regulations).

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the ICO

7. Cookies

Please refer to our Cookie Policy for details on how we use cookies.

8. Contact Us

If you have any questions or requests regarding your data, please contact us at info@kiddyhop.co.uk.

Last updated: May 2025